Patient Reviews

The team at Fay Pedler Physiotherapy clinic really appreciate and value all feedback from your experience of visiting us at Whiteford Road.  We discuss and share all comments at regular team meetings and thrive off the positive comments we receive.

Feedback from a patient with Tennis elbow – ‘I originally received physio for my tennis elbow.  This was not curing the problem so physio (Jo) suggested I had acupuncture.  I did this with Ricky and it cured my problem which was great.  This demonstrated a good team approach to solving a problem’. MB

Off the back of feedback like this Joanne highlighted acupuncture as a skill she would like and is now in the process of training.  Patients are regularly discussed between clinicians at training in order to share ideas and knowledge to solve the problem.

We really love getting your comments and feedback. A pat on the back goes a long way. We know we can make a difference and its why we love working with people and why we strive to deliver the best service.

Friendly & Approachable

Over the years, I have relied on the team at Fay Pedler to sort my back whenever I’ve tweaked it, to put me back on a path to pain free movement. I’ve always found all of the staff here excellent.
In the last month, I experienced problems with my knee which made walking almost impossible. Catherine was great over my three sessions – friendly, approachable and with good advice – to initially rehabilitate and then to provide exercises to prevent and support, going forward.

Jackie Price

Great Service

Great service from the team as soon as you arrive. Duncan has been my physo and I can
Can highly recommend him. He is patient & takes his time to get to know you, then works with you to get you back to your best. I would definitely and have recommended the Fay Pedler clinic.

Catherine Stringer

Patient & Understanding

I have seen Ricky on 2 separate occasions now & each time he has sorted out my issues. He is patient & understanding & works with you to get you back to your best. I would definitely recommend Fay Pedler & Ricky in particularly.

Heather Brown

Friendly & Professional

Ricky was fantastic, friendly and professional! I was recommended him by work colleagues and I highly recommend him to others requiring physio. Thankyou to all at Fay Pedler!
samantha mullenger

Highly Recommended

Great Physiotherapy Clinic, Harry and Alex were amazing, friendly reception staff. Would highly recommend.
Aaron Miller

Polite & Professional

Fast and simple booking, very polite and professional reception staff on arrival. I was seen on time, in a clean and bright treatment room, throughly impressed with the attitude and the advice given by the Physiotherapist. Already booked in for next appointment. Thank you

Joe H

Superb Treatment

The whole experience at Fay Pedler is a joy, from the team that welcome you into the clinic, to the superb treatment the physios provide. Ricky solved – in just three treatments – a back issue I had been struggling with for years. Great value too. Cannot recommend them highly enough.

Chris Paton


I have seen Ricky for knee pain and a displaced kneecap. He is so knowledgeable about injuries. His experience in hands on care is exceptional and worked on my knees for 4 sessions. I would highly recommend Ricky.
Maxine Pearse

Harry Is Great

Had Harry treat an ankle I had for 4 months. Through, treatment my ankle is miles better and I can get around to doing more things I’ve missed. Harry is great, I highly recommend him and the Fay Pedler Clinic. Thanks!
Joe Ayres

Terrific Service

Terrific service from reception/appointments to treatment. Harry, who treated me was friendly, informative and a brilliant physio. Won’t hesitate to return, if the need arises again.

Wonderful Service

Wonderful service. I can totally recommend this practice and in particular, Harry, who was absolutely brilliant throughout my recovery. I will definitely be returning if I ever need physio treatment again.

Superb Care

Superb care and excellent treatment from a highly qualified physiotherapist. Mr Jack has treated me successfully for both chronic and acute movement and back problems and is very skilled.

I highly recommend the clinical treatment; and also the helpful and efficient administrative staff l. I am a a medical practitioner and have benefited enormously from care received.

Highly Recommended

Having trapped a nerve I was in agony, I couldn’t sit, walk or sleep. I was fitted in quickly and Karl’s treatment and exercises meant that after a few days the pain really began to calm down. Wouldn’t hesitate in recommending.

Very Friendly

Both of the receptionists are very friendly. I was referred hy my doctor for some physio on my shoulder. I saw Claire and she was very caring, easy to chat to and really explained the exercises and ensured I knew how to do the exercises. Thanks again for all your help.

Brilliant Service

After having had back pain for a number of years, I decided to visit the Fay Pedler Clinic. I was assessed thoroughly and an MRI scan was suggested which showed a problem with my spine. Alex was absolutely brilliant and worked out a plan to manage the pain with manipulation, massage and exercises. His care has been excellent and the pain has decreased substantially; I am often pain free with no need for painkillers.
I cannot praise Alex highly enough, his care, knowledge and expertise are amazing and I have no hesitation in recommending him to anyone.

Great and friendly staff

The fact that I have been treated here for many years speaks for itself.  Great and friendly staff supporting physios who know their job and treat you with respect.  Suggest that current format is maintained

Wonderful Service

I have found my treatment very useful and helpful and eased my pain very much.  The staff are very friendly and polite which puts me at ease.  KEEP doing what you are doing’.

Keep doing whatever you are doing

I was treated during 2017 with a very satisfactory outcome.  A setback in February of this year saw me return and improvement is already underway.  I have a high regard for the Fay Pedler clinic which has an extremely good reputation in Plymouth.  Keep doing whatever you are doing!’.


Highly Recommended

Catherine has revolutionised my life.  Acupuncture has worked where all else has failed.  My pain levels are significantly reduced and I have stopped all medication.  I can’t recommend her highly enough.  Infact I have recommended her to all my friends’.

Very Friendly

Ricky has quickly become one of my favourite people.  He has reintroduced me to my ankle bone.  Something I thought I would never see again.  Many thanks to him.’ 

Knowledgeable and sympathetic

‘Joanna was knowledgeable and sympathetic and dealt with my ankle injury as I would wish – successfully! The fall had also shaken my hips and shoulder and her exercises and manipulation made me pain-free after 6 weeks. I will definitely continue with the exercises.’