The team at Fay Pedler Physiotherapy clinic really appreciate and value all feedback from your experience of visiting us at Whiteford Road. We discuss and share all comments at regular team meetings and thrive off the positive comments we receive.
Feedback from a patient with Tennis elbow – ‘I originally received physio for my tennis elbow. This was not curing the problem so physio (Jo) suggested I had acupuncture. I did this with Ricky and it cured my problem which was great. This demonstrated a good team approach to solving a problem’. MB
Off the back of feedback like this Joanne highlighted acupuncture as a skill she would like and is now in the process of training. Patients are regularly discussed between clinicians at training in order to share ideas and knowledge to solve the problem.
We really love getting your comments and feedback. A pat on the back goes a long way. We know we can make a difference and its why we love working with people and why we strive to deliver the best service.
Terrific service from reception/appointments to treatment. Harry, who treated me was friendly, informative and a brilliant physio. Won’t hesitate to return, if the need arises again.
Wonderful service. I can totally recommend this practice and in particular, Harry, who was absolutely brilliant throughout my recovery. I will definitely be returning if I ever need physio treatment again.
Superb care and excellent treatment from a highly qualified physiotherapist. Mr Jack has treated me successfully for both chronic and acute movement and back problems and is very skilled.
I highly recommend the clinical treatment; and also the helpful and efficient administrative staff l. I am a a medical practitioner and have benefited enormously from care received.
Both of the receptionists are very friendly. I was referred hy my doctor for some physio on my shoulder. I saw Claire and she was very caring, easy to chat to and really explained the exercises and ensured I knew how to do the exercises. Thanks again for all your help.
After having had back pain for a number of years, I decided to visit the Fay Pedler Clinic. I was assessed thoroughly and an MRI scan was suggested which showed a problem with my spine. Alex was absolutely brilliant and worked out a plan to manage the pain with manipulation, massage and exercises. His care has been excellent and the pain has decreased substantially; I am often pain free with no need for painkillers.
I cannot praise Alex highly enough, his care, knowledge and expertise are amazing and I have no hesitation in recommending him to anyone.
Great and friendly staff
Keep doing whatever you are doing
Knowledgeable and sympathetic